Our products are generally safe, , but we recommend consulting with a healthcare provider for personal advice if you have any concerns.

Yes! We offer a wholesale program to businesses within the United States.

If you are interested in partnering with us, please contact info@compasssoap.com.

You can contact us at info@compasssoap.com.

At Compass Soap Co., it is our goal to craft products that you will love and be 100% satisfied with! However, we understand that everyone has their own unique preferences. 

If you are unsatisfied with your purchase, please contact us within 30 days of your delivery date with your order number and we will process a refund. There is no need to worry about having to ship anything back, as we do not accept returns. Please feel free to gift unused products you are unsatisfied with to others.

You’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

You can always contact us for any questions at info@compasssoap.com.

Damage Issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Order Processing

Orders placed through our website typically ship within 1-3 business days (3-5 business days during holiday seasons). In rare occasions or during exceptionally busy times, we may experience stockouts, which may cause longer delays in processing.

Domestic Shipping (US)

Once your order ships, it will arrive in 4-8 business days with standard ground shipping. With expedited shipping your order will arrive within a 2-4 business day window via FedEx, UPS, or USPS. Once your order is placed, you will receive a shipping confirmation email 1-3 business days after your package has shipped.

Our soap is handcrafted using the cold-process method, which retains glycerin, a natural byproduct of saponification. Glycerin is a humectant that draws moisture to the skin, providing hydration and preventing dryness. In contrast, many commercial soaps remove glycerin during production to use in other products, leaving their soaps less moisturizing.

Additionally, our soaps are made with high-quality natural oils like olive oil, shea butter, and cocoa butter, which nourish and cleanse the skin without harsh ingredients. Commercial soaps often contain synthetic detergents, sulfates, and preservatives that can strip the skin of its natural oils, potentially leading to irritation or dryness. By avoiding these additives, our soap offers a gentler, more skin-friendly alternative.

We offer a variety of scents to suit every preference, including masculine, feminine, and gender-neutral scents.

Some of our customer's favorites are 41° North (masculine/ clean smell), Black Sand Beach (masculine/ clean smell), Lowland Eucalyptus (gender-neutral, relaxing smell), and Vanilla Woods (feminine smell).

For those sensitive to smells, we also have The Backpacker, an unscented soap that provides a clean and natural experience without added fragrance.

The Backpacker is a great option for those who are sensitive to smells or do not want to smell like anything.

This minimalist soap is also great for those who like to spent their time outdoors and don't want to have a strong scent on them.

Yes, our soaps are crafted with gentle, natural ingredients, making them safe and effective for use on your entire body.

Our soaps typically last 3-4 weeks with average use, but this depends on factors like the frequency of use, amount of lather created, body hair, and water type.

To extend their lifespan, it's best to store your soap in a place that allows it to dry out between uses, such as on one of our soap savers. This will also help to prevent your soap from sticking to your shower shelf.

While our soaps are not specifically formulated as antimicrobial, they are made with natural ingredients known for their cleansing properties. For example, coconut oil, used all of our soaps, contains lauric acid, which has natural antimicrobial qualities.

According to the FDA, there isn’t evidence to prove that antibacterial soaps are any better at preventing illness than washing with regular soap.

Yes, our soaps are made with natural, gentle ingredients. However, we recommend supervising young children during use to ensure the soap doesn’t come into contact with their eyes or mouth. For very sensitive skin, we recommend using The Backpacker.

Lye is a key ingredient in the soap-making process. It reacts with oils and fats through a chemical process called saponification, transforming them into soap and glycerin. Without lye, you would essentially just have a bunch of melted oils.

While lye is necessary to create soap, it does not remain in the final product. During saponification, the lye is completely consumed, leaving behind a gentle, skin-nourishing soap that’s safe to use. Without lye, true soap cannot be made—it’s an essential part of the process that turns natural oils into the cleansing bars you love.