Refund policy

At Compass Soap Co., it is our goal to craft products that you will love and be 100% satisfied with! However, we understand that everyone has their own unique preferences. 

If you are unsatisfied with your purchase, please contact us within 30 days of your delivery date with your order number and we will process a refund. There is no need to worry about having to ship anything back, as we do not accept returns. Please feel free to gift unused products you are unsatisfied with to others.

You’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

You can always contact us for any questions at info@compasssoap.com.

Damage Issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.